.v16-assistant{z-index:1700;position:fixed;bottom:22px;right:22px}.v16-menu-open .v16-assistant{display:none}.v16-assistant__launcher{background:var(--v16-ink);border:1px solid var(--v16-ink);color:#fff;cursor:pointer;justify-content:center;align-items:center;width:52px;height:52px;min-height:52px;padding:0;display:flex}.v16-assistant__launcher strong{display:none}.v16-assistant__panel{border:1px solid var(--v16-line-dark);opacity:0;pointer-events:none;visibility:hidden;background:#fff;grid-template-rows:auto minmax(0,1fr) auto;width:min(430px,100vw - 32px);height:min(720px,100vh - 44px);display:grid;position:absolute;bottom:0;right:0;transform:translateY(10px);box-shadow:0 24px 80px #0f162333}.v16-assistant.is-open .v16-assistant__panel{opacity:1;pointer-events:auto;visibility:visible;transform:translateY(0)}.v16-assistant.is-open .v16-assistant__launcher{opacity:0;pointer-events:none}.v16-assistant__header{border-bottom:1px solid var(--v16-line);justify-content:space-between;align-items:center;min-height:68px;padding:0 14px 0 18px;display:flex}.v16-assistant__header>div:first-child{gap:2px;display:grid}.v16-assistant__header strong{font-size:16px}.v16-assistant__header span{color:var(--v16-muted);font-size:12px}.v16-assistant__controls{align-items:center;gap:4px;display:flex}.v16-assistant__controls>button,.v16-assistant__controls summary{color:var(--v16-ink);cursor:pointer;background:0 0;border:0;justify-content:center;align-items:center;width:44px;height:44px;padding:0;font-size:25px;list-style:none;display:flex}.v16-assistant__controls summary{font-size:15px}.v16-assistant__controls summary::-webkit-details-marker{display:none}.v16-assistant__controls details{position:relative}.v16-assistant__controls details>div{border:1px solid var(--v16-line);z-index:2;background:#fff;width:170px;padding:8px;position:absolute;top:44px;right:0}.v16-assistant__controls details button{cursor:pointer;text-align:left;background:0 0;border:0;width:100%;min-height:40px;font-size:14px}.v16-assistant__transcript{background:var(--v16-bg);overscroll-behavior:contain;padding:22px 18px 28px;overflow-y:auto}.v16-assistant__messages{gap:14px;display:grid}.v16-assistant__message{gap:5px;max-width:88%;display:grid}.v16-assistant__message span{color:var(--v16-muted);font-family:var(--v16-mono);text-transform:uppercase;font-size:10px}.v16-assistant__message p{border:1px solid var(--v16-line);white-space:pre-wrap;background:#fff;border-radius:6px;margin:0;padding:12px 14px;font-size:15px;line-height:1.45}.v16-assistant__message--visitor{justify-self:end}.v16-assistant__message--visitor span{text-align:right}.v16-assistant__message--visitor p{background:var(--v16-dark);border-color:var(--v16-dark);color:#fff}.v16-assistant__quick{gap:8px;margin-top:16px;display:grid}.v16-assistant__quick button{border:1px solid var(--v16-line-dark);color:var(--v16-ink);cursor:pointer;text-align:left;background:#fff;min-height:44px;padding:8px 12px;font-size:14px}.v16-assistant__quick button:hover,.v16-assistant__quick button:focus-visible{border-color:var(--v16-blue)}.v16-assistant__result{border-top:3px solid var(--v16-blue);background:#fff;margin-top:18px;padding:18px}.v16-assistant__result>span,.v16-assistant__success>span{color:var(--v16-blue-deep);font-family:var(--v16-mono);text-transform:uppercase;font-size:10px}.v16-assistant__result h2{margin:9px 0 8px;font-size:22px;line-height:1.15}.v16-assistant__result>p,.v16-assistant__result dd{color:var(--v16-muted);font-size:14px;line-height:1.45}.v16-assistant__result dl{border-top:1px solid var(--v16-line);margin:16px 0 0;padding-top:13px}.v16-assistant__result dt{font-size:12px;font-weight:700}.v16-assistant__result dd{margin:3px 0 0}.v16-assistant__recommendations{gap:0;margin-top:14px;display:grid}.v16-assistant__recommendations a{border-top:1px solid var(--v16-line);gap:2px;padding:11px 0;display:grid}.v16-assistant__recommendations strong{font-size:14px}.v16-assistant__recommendations span{color:var(--v16-muted);font-size:12px}.v16-assistant__result>button,.v16-assistant__handoff button[type=submit]{background:var(--v16-ink);color:#fff;cursor:pointer;border:0;width:100%;min-height:48px;padding:0 16px;font-size:14px;font-weight:700}.v16-assistant__composer{border-top:1px solid var(--v16-line);background:#fff;padding:12px}.v16-assistant__composer>p{color:#a32929;margin:0 0 8px;font-size:12px}.v16-assistant__composer form{grid-template-columns:minmax(0,1fr) 44px;align-items:end;gap:8px;display:grid}.v16-assistant__composer textarea{border:1px solid var(--v16-line-dark);border-radius:var(--v16-radius);resize:vertical;width:100%;min-height:48px;max-height:120px;padding:12px;font-size:15px;line-height:1.4}.v16-assistant__composer button{background:var(--v16-blue);color:#fff;cursor:pointer;border:0;justify-content:center;align-items:center;width:44px;height:44px;display:flex}.v16-assistant__handoff{border-top:3px solid var(--v16-blue);background:#fff;gap:15px;margin-top:18px;padding:18px;display:grid}.v16-assistant__handoff[hidden]{display:none}.v16-assistant__handoff header p{color:var(--v16-muted);margin:4px 0 0;font-size:13px}.v16-assistant__handoff label{gap:5px;display:grid}.v16-assistant__handoff label>span{font-size:12px;font-weight:680}.v16-assistant__handoff input:not([type=checkbox]){border:1px solid var(--v16-line-dark);border-radius:4px;min-height:44px;padding:0 10px}.v16-assistant__consent{grid-template-columns:18px 1fr;align-items:start;display:grid!important}.v16-assistant__consent input{width:18px;height:18px;margin:0}.v16-assistant__handoff>div{gap:8px;display:grid}.v16-assistant__handoff button:not([type=submit]){cursor:pointer;background:0 0;border:0;min-height:44px;font-size:13px}.v16-assistant__success{border-top:3px solid var(--v16-success);background:#fff;gap:8px;margin-top:18px;padding:18px;display:grid}.v16-assistant__success[hidden]{display:none}.v16-assistant__success strong{font-size:18px;line-height:1.25}.v16-assistant__success small{color:var(--v16-muted)}.v16-assistant__success a{border-bottom:1px solid;justify-self:start;margin-top:6px;font-size:14px}@media (width<=720px){.v16-assistant{bottom:14px;right:14px}.v16-assistant__launcher{justify-content:center;width:52px;height:52px;min-height:52px;padding:0}.v16-assistant__panel{border:0;width:100vw;height:100dvh;position:fixed;top:0;bottom:0;right:0}.v16-assistant__header{padding-top:env(safe-area-inset-top)}.v16-assistant__composer{padding-bottom:max(12px, env(safe-area-inset-bottom))}}